Client profile
Flight Centre is a global travel services company. They specialise in leisure and corporate travel, including flights, accommodation, holiday packages and travel management.
Scope of fitout
Demolition, Fitout and refresh of Flight Centre’s existing retail store, including upgrades to the internal layout & finishes, furniture / joinery, signage, and services. The works focused on updating the existing space and improving the customer experience by delivering an updated retail environment.
- Installation of a Travel money and flight centre temporary kiosk for workers to use during construction
- Demolition and removal of the existing shopfront
- Demolition and removal of the existing Travel Money
- Removal of existing flooring and nominated ceiling areas
- Demolition and removal of existing furniture, fixtures and joinery
- Installation of a new shopfront, including structural shopfront bracing
- Installation of new plasterboard and glazed partitions to provide separation between the Flight Centre and Travel Money area
- Installation of new integrated Travel Money area
- Supply and installation of new joinery and furniture
- Installation of new flooring and ceiling finishes
- Installation and modification of fire, mechanical, electrical and lighting services
Challenges
Retail trading restrictions
The store was located within an active retail environment, meaning works were required to be coordinated around the store’s trading hours, centre requirements and neighbouring tenancies to minimise disruption to customers and surrounding businesses.
Restricted ceiling space for shopfront bracing
Limited space within the existing ceiling void created challenges for the installation of the required shopfront bracing, with existing structural elements restricting access and available installation space.
Constrained working area
The floor plan required multiple trades to complete works within a limited area, creating challenges around access, material storage, sequencing and maintaining productivity without trades impacting one another.
Worker relocation during construction
Due to the five-week construction programme, Flight Centre and Travel Money staff required temporary locations from which to maintain business operations throughout the works.
Solutions
Retail trading restrictions
Works that had the potential to affect retail operations were programmed outside of trading hours where required. Coordination with centre management ensured that access, deliveries, noisy works and other disruptive activities were planned in advance and completed in accordance with centre requirements.
Restricted ceiling space for shopfront bracing
The shopfront bracing was carefully installed around the existing ceiling structural elements and available structural fixing points. Additional areas of the ceiling were cut, patched and painted to provide sufficient access for installation while maintaining a quality finish.
Constrained working area
A detailed programme was developed to coordinate trades efficiently and minimise congestion within the tenancy. Daily coordination between trades, along with staged material and furniture deliveries, allowed multiple activities to progress simultaneously while maintaining a safe and productive site.
Worker relocation during construction
Working closely with centre management, two temporary kiosk locations were secured within the centre. We coordinated the installation of a temporary Flight Centre kiosk and a separate Travel Money kiosk, allowing staff to continue servicing customers and maintaining business operations while the main tenancy was under construction.
Testimonial
On behalf of the team at Flight Centre Travel Money Miranda, we would like to sincerely thank Apex Executive Interiors for the exceptional work delivered throughout the fit-out and opening of our new store.
From the initial planning stages through to completion, the Apex team demonstrated outstanding professionalism, attention to detail, and commitment to delivering a quality result on time and to the highest standard. Karl and Nick’s communication was clear and proactive, ensuring a smooth and stress-free process from start to finish.
The finished store exceeded our expectations, creating a modern, welcoming, and highly functional environment for both our customers and team members. The quality of workmanship and dedication shown by Apex Executive Interiors played a significant role in the successful launch of our new Flight Centre Travel Money store.
We highly recommend Apex Executive Interiors to any organisation seeking a professional and reliable commercial fit-out and retail partner. We look forward to working with the team again on future projects.
John Faker – Flight Centre Travel Group
- FEATURED PROJECTS
